A user feedback is one of the most powerful tools available to any organization to gauge its appearance/performance. In case of any web-based application, a feedback system can be used as a measure of user response and take necessary action to improve. For it to be useful, the form needs to be simple and easily understandable for users to feel comfortable filling it.
Also, it should be comprehensive in covering all aspects, which are relevant to the evaluation of the site. In most cases, this takes the appearance of a contact us form.
We can provide you with the customizable contact form, in one or two columns, for your WordPress site in the form of plugins.